Technical data of Customer access automation communicating customer information
Author: Mike Zhao
The PSI’s production method is a low quantity and variety style, which also meet the customer's urgent single demand, in a short period of time to complete the material kitting and product delivery. It needs to be obtained from another pathway, known as spot material, when the material which delivery time is too long and can’t meet the request of material kitting.
  1. The business personnel shall save the customer files received by the customer according to the customer categories and deposit them into the business temporary storage area.
  2. Figure 1: customer category of business temporary area
  3. The market personnel can transfer the VBA program running program to find the action according to the technical data every day. Display the search results, determine and copy the type of technical data, press the transfer key, and move the data from the temporary storage area to the official area.
  4. Figure 1: customer category of business temporary area
  5. Execute CSFR370 to export order files, fill in automatically, fill in the updated information path automatically, and save the data again.
  6. Figure 3: CSFR370
  7. Figure 4: CSFR370 program running out of EXCEL technical data path
  8. The production unit USES electronic bulletin board program to view the technical data in MIS system.
  9. FIG. 5: MIS interface
  10. FIG. 6: electronic bulletin board program interface
PSI real-time updated system data, better service for customers, and more effective communication of customer information.